Raise a grievance
Last updated 11 September 2026
Draft — for legal review. This text has been written to describe what we actually do, but it has not yet been reviewed by a lawyer. It is published so the description is available and correctable, not because it is final.
If you are unhappy with how we have handled your personal data, tell us here and our grievance officer will answer.
Who answers
Nirmal Singh, our grievance officer, at grievance@visareserve.com. You can use this form or email directly — the form gives you a reference, which makes it easier for both of us to follow.
How long we take
We respond within 7 days. The DPDP Rules allow up to 90; we would rather not use them. A complaint left for three months has already failed at whatever it was about.
You do not have to come to us first
You can complain to the Data Protection Board of India directly, at any point. You do not need our permission and you do not need to have raised it with us first. We would like the chance to put it right, but that is our preference, not your obligation.
Tell us what happened
Who you are dealing with
- Legal name
- SG Immigrations (proprietor: Nirmal Singh)
- Trading as
- VisaReserve
- Udyam registration
- UDYAM-HR-17-0018656
- Registered address
- 1st Floor, Cloth Vila, opp. Grill Master, Bhagat Colony, Sirsa, Haryana 125055
- GST
- not registered
- Support email
- hello@visareserve.com
- Support phone
- +91 98126 36703
Governing law is India. The courts of Sirsa, Haryana have jurisdiction.